At Mishti Kutir (“we,” “our,” or “us”), we prioritize protecting your personal information and privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, place an order, or interact with us in other ways. By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect various types of information from you, including:
- Personal Information: Name, address, phone number, email address, and payment details (such as credit card information).
- Order Information: Details related to your purchases, such as items ordered, order date, delivery preferences, and location.
- Usage Data: Information on how you interact with our website, such as IP address, device type, browser type, pages visited, time spent on the website, and other analytics data.
2. How We Use Your Information
We use the information we collect to:
- Process Orders: To complete and deliver your orders accurately and efficiently.
- Improve Our Services: To enhance our website, services, and products based on your preferences and feedback.
- Communication: To provide order updates, promotional offers, and respond to customer inquiries.
- Legal Compliance: To comply with any legal obligations and resolve disputes as necessary.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers, such as delivery companies, payment processors, and IT support, to facilitate our services.
- Legal Requirements: We may disclose your information if required to comply with legal obligations or protect our rights, property, or safety.
4. Security of Your Information
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, track user behavior, and gather analytics data. You may choose to disable cookies in your browser settings, though this may limit certain website functionalities.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access Your Information: Request access to the personal data we hold about you.
- Update or Correct Your Information: Update or correct inaccurate information.
- Delete Your Information: Request the deletion of your data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing emails by following the “unsubscribe” link in the email or contacting us directly.
7. Retention of Your Information
We retain your information only as long as necessary for our business purposes or as required by law. Once your data is no longer needed, we will securely delete it.
8. Changes to Our Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated date, and we encourage you to review the policy regularly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us at:
Mishti Kutir
Email: info[@]mishtikutir.com
Phone: 01303766288
By using our services, you acknowledge and agree to this Privacy Policy. Thank you for trusting Mishti Kutir.